On- and offline have become 1

Almost all retail chains have started the past years with a full e-commerce offer. At the start, these e-commerce activities were often deployed alongside the stores, including separated stocks and delivery options.

With an omnichannel shop experience however, the on- and offline client contacts smoothly melt into each other. The client is recognized at any contact in the same way, while it actually doesn’t matter anymore whether the previous contact was physical or digital.

Integration of the logistic processes

An omnichannel approach requires store chains to have a far-reaching integration of the marketing, sale and logistic processes. It’s very important to have a logistic partner who is sufficiently flexible to adapt himself to your most important company processes.

New logistic challenges are among others click and collect (a client orders online and collects the concerned product at his nearest shop), fitting at the shop and delivery at home (for example when the preferred color isn’t in stock) and ship-from-shop (direct shipment to the clients home address from a store stock instead of from the stock of the distribution center).

For all those challenges, DistriMedia puts its logistic expertise at your disposal to find the most efficient and customer-oriented solution together.

Omnichannel

With an omnichannel shop experience customers are recognized at any contact in the same way, while it actually doesn’t matter anymore whether the previous contact was physical or digital.

Flexible partner

An omnichannel approach requires a logistic partner who is sufficiently flexible to adapt himself to your most important company processes. DistriMedia puts its logistic expertise at your disposal to find the most efficient and customer-oriented solution together.

Direct contact

Are you interested in more information or an obligation free quote?

Call us on +32 51 42 38 60 or send a message via our contact form.